Ordering and Shipping

 

How do I know if my order has been received?

Once you have completed payment, you will receive a confirmation from us with details of your order. You will also hear from us once we’ve dispatched your order.

 

When will I receive my order?

We pack and dispatch orders within two business days. Please note that our warehouse is closed on weekends and public holidays.

 

Can my order be tracked?

Yes, we ship via Australia Post and you will receive a tracking code with confirmation that your order has been shipped.

 

Does 1582 ship internationally?

At this stage, 1582 Coffee is only available to be shipped within Australia. Watch this space for future developments.

 

Do you offer refunds/exchanges?

If for some reason you are dissatisfied with the product/s you received from us, please get in touch via hello@1582.com.au and we will replace the items free of charge or apply a refund if it’s applicable.

 

 

1582 Coffee

 

What is the shelf-life of 1582 Coffee beans?

As with all fresh produce, beans are best consumed within 5 – 30 days of being roasted. Oxygen and bright light are the enemy of your coffee beans, so store in a tight sealed container (glass or ceramic works best) in a dark and cool spot to retain optimal flavour qualities of the beans.

 

Where are 1582 Coffee sourced from?

1582 beans are selected from the world’s top producing coffee farms, delicately processed and dried before being expertly roasted in our state-of-the-art facility in Brisbane. All of our specialty coffee bags clearly state the country of origin.

 

Is 1582 Coffee available in any coffee shops?

A number of 1582 Coffee Kiosk sites are currently in planning and we will announce each one to our customers! Stay tuned for news on these soon.

 

Does 1582 wholesale to other vendors?

We are happy to discuss your coffee supply needs, so please get in touch with us at hello@1582.com.au

 

I love 1582 – how do I stay in the loop?

Jump on our social media channels to keep up on the latest news, developments, competitions and special offers. @1582coffee

 

Opportunities with 1582

 

I am interested in becoming a 1582 franchisee. What’s involved?

Fantastic! We are always on the look-out for passionate and driven people to partner with! We don’t require previous experience or knowledge in coffee or business – we will provide you with all the tools and training required. Check out our franchising page on this site and simply complete the enquiry form or to discuss, please call 07 3999 8950.

 

Are there any jobs going at 1582?

We’d love to hear from you as we have different roles available – from Barista to the warehouse. Send your CV to hello@1582.com.au